Frequently Asked Question:
Q: My stainless cart is rusting. I thought stainless didn't rust?
A: Stainless steels are very resistant to rust, however, this does not mean they are impervious to it. Stainless steel must be kept clean and free from contaminants. Frequent cleaning with mild soap and water or glass cleaner and a cotton cloth is required. Sometimes stainless steel products will develop corrosion or discoloration due to environmental and installation conditions.
The following is a list of common conditions that cause corrosion or discoloration of stainless steel and should be avoided:
• Chloride containing cleansers (bleach)
• Muriatic acid (hydrochloric acid)
• Concentrated soap residue (chemical additives cause discoloration)
• Water with high iron content
• Contact with iron materials (steel wool, iron residue/dust)
• Trapped moisture between the product and another object (rubber mats)
• Salts containing chlorides.
Any discoloration or corrosion should be removed as soon as possible or permanent discoloration and pitting of the surface could occur. Usually, the product can be restored to its original condition.
Most discoloration can be removed with a mild cleanser (Ajax, Bon Ami, etc.) or stainless steel cleaner (Revere Ware Stainless Cleaner, Goddard's Stainless Cleaner, etc.) and a Scotchbrite pad. Always apply the Scotchbrite pad in the same direction as the polish grain. The surface should then be thoroughly rinsed with water. With proper maintenance, stainless steel will maintain its luster and appearance indefinitely.